Frequently Asked Questions

Founding year: 2019

The farmer connect platform is made up of a set of tools (FarmerID and ConnectHub) that can be used to solve business cases tied to traceability or shared data, in collaboration with our customer success teams. We can trace any physical product as well as the movement of money. We focus our marketing efforts on agricultural, food, and beverage companies.

No, we do not receive or handle any money via FarmerID or any of our farmer connect products. FarmerID serves as a self-soverign identity tool, a digital wallet solution that enables farmers to autonomously manage or share their data with the rest of the supply chain. Transactions including payments are recorded in our platform, referencing the respective farmers or community members. They may be communicated and confirmed using FarmerID. However, this process serves as a digital record-keeping or acknowledgement of receipt.

You provide the data; we build the trace. Our customer success team will support you in mapping your supply chain, and determining the type of data which will be required to build the traces you need. However, your company will need to collate your supply chain data from the different systems or documents, including communication with suppliers, shipping documents, purchase or production orders.    

You’ll be able to create and export traceability reports linked to specific lots or batches of your products, these will retrieve various data points, such as any certificates, farmers or other community members, geolocation data, and deforestation and other compliance assessments linked to the items specified in the report. You can also export a report of all your locations at origin, i.e. farms, plots or growing areas, and the results of any deforestation or other assessments at this location.

Absolutely! Our Customer Success team will engage in an initial discussion with the relevant stakeholders within your organization to comprehensively map out your supply chain. We have demonstrated experience digitizing highly complex and multi-organizational supply chains, and our platform is adaptable across different commodities, origins, and supply chains.

An important technology behind our solutions is IBM’s Blockchain Transparent Supply platform, which we have enhanced with additional customizations for the food and beverage supply chains.

Other technologies include scalable cloud services for secure hosting & storage (Microsoft Azure), business intelligence software for customized reports (PowerBI), and self-sovereign identity for storing & managing personal identifiable information (e.g., producer data) with the help of Trinsic’s platform.

We are using a SaaS platform - IBM Blockchain Transparent Supply (BTS) - to leverage blockchain. BTS is powered by Hyperledger Fabric, a private & permissioned (enterprise) blockchain.

Private in this context means that actors are selectively admitted to the (business) network. Permissioned means that actors are identifiable, assigned roles in the network, and can perform actions based on their assigned role.

The base platform costs have already been included in our cost structure. You will not be billed for these separately.

No, our platform is commodity-agnostic, meaning we can support a wide range of commodities including multi-commodity supply chains. Currently, we are working primarily with soft commodity sectors such as coffee, cocoa, shea, rubber, timber, and vegetable oils, however, the core of our platform is designed to adapt and provide value across diverse supply chain landscapes.

farmer connect enables GDPR- and LGPD-compliant data sharing via our platform. In simple words, Personally Identifying Information (PII) about an individual is shared with organizations that either have direct contractual relations with the individual (controller & data subject). If there is no direct contractual relationship, the individual (data subject) has to give explicit permission before their PII is shared.

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